For nearly 20 years, I have been fortunate to interact with Cisco’s account team and financial services clients every day at different industries, organizational sizes and geographic locations. So I’m always happy to talk about the overall and repetitive topics, and I recently sat down with a few Cisco colleagues about the industry and the biggest minds of today’s financial services clients.
This is undoubtedly an interesting time for the industry for many consumers, businesses, investors, regulators and governments. Whether the industry faces headwinds or headwinds, the role of technology is crucial to the future of the industry, which is the most important enabler of efficiency, growth and innovation.
In this episode of Cisco’s Coffee and Conversation Podcast, I discuss the future of financial services with Adam Neiberg, global marketing manager for financial services and host Danny Vicente. It is interesting, especially beneficial to have the two former bankers turn to Cisco employees to share their unique perspectives on the opportunities and challenges that will be for the industry in the coming years.
Much of our conversations revolve around key topics, including hybrid work, adoption of cloud and security, and the status of customer experience – from digital front doors to branches to contact centers. We categorized the idea of what Cisco can do for customers.
We invite you to watch or listen to this episode and share your thoughts on where financial services are. Available now!
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