As part of La Trobe University’s digital innovation hub, Cisco’s innovative central Melbourne set out to define digital literacy for healthcare. Through this initiative, Cisco and Latobu University examine how digitally driven medical work can be carried out through data and technology to create valuable insights, enhanced clinical efficiency, and flow of knowledge to patients to value.
Digital literacy is using technologies and tools to improve effective employee utilization, better care coordination, improve patient experience, and businesses that target key performance indicators (KPIs) such as bed turnover, average hospital stay, length of stay, occupancy, and patient satisfaction.
The overall situation is not only related to technology. Digital culture also focuses on social and cultural issues, communication and collaboration.
The potential of digital culture in healthcare
This graph shows the custom knowledge domain group needed to build a digital culture and create patient value from data and insights. As a holistic approach, the combination of knowledge areas, key technologies and core learning objectives add up to the requirement for hands-on learning as well as digital and data literacy.
Adjusting the learning content of different levels of workers and leadership will allow the map to be applied to any organization at any level and enable executives and their workforce to learn together.
Implementing a digital culture in your employees
Through this program, one consistent theme we recognize is that implementing services for digital devices and data can be a challenge for healthcare organizations.
One of the most expensive and dynamic challenges for healthcare organizations looking to drive digital culture in the workplace is the management of people and their devices. Here are five things to consider when optimizing operations to focus on numbers:
- Waiting time and dwell time increase when employee and patient data cannot be found quickly and accurately
- Situational awareness is a key feature of real-time health systems (RTH), one of the goals of creating a digital culture
- Equipment is basic efficiency
- Integrating technology and data with existing systems and workflows can be complex, expensive, and challenging, and often no expectations, as converting data into insights is often overlooked
- Through Projects – Port Management and Collaborative Working Group Needs Continuous Improvement
To create a true digital culture among your healthcare workers, you need to consider how to:
- Create value in a specific organizational plan by identifying the use cases that devices and data will improve workflows and decisions
- Avoid interoperability challenges between data sources and locations by addressing potential gaps
- Recognize and deal with sensitive issues related to people and devices, such as privacy issues
In Cisco’s innovative central Melbourne, we have programs like MasterTech where leaders collaborate on creating and piloting technology solutions to bring back their workplaces.
We welcome the opportunity to work with your healthcare organization to help you drive a digital literacy culture. To learn more about Cisco Innovation Central Melbourne and how we can best support you, please contact me directly ([email protected]).
Cisco’s Innovation Central Melbourne is part of the National Industry Innovation Network.
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